Data Security

Last Updated: March 11, 2026

Company Name：枝江市梢乐商贸有限公司

Company Address：湖北省宜昌市枝江市马家店街道东湖大道28-1号1栋电商产业园1105室-13-0442工位

Representative: Zhang Qunshan
Unified Social Credit Code: 91420583MAK5N1D928
Phone Number: +86 16253651102
Email: service@mail.pas-store.com

Data Security

Dear Customer,

Thank you for choosing our niche department store services, which include products in categories such as digital, sports & fitness, stationery & office, and home essentials (specifically headphones, power banks, mice, chargers, dumbbells, badminton rackets, pens, cups, chopsticks, toothbrushes). We prioritize your personal data security and privacy protection, strictly adhering to relevant data security laws and implementing comprehensive security measures to ensure the safety of your data while using our services. Below are key points regarding our data security practices:

Scope and Purpose of Data Collection

We only collect data necessary for completing orders, after-sales support, and customer service communication during your use of our services. This includes shipping information and contact details provided during order placement, as well as consultation records generated during interactions with customer service (operating hours: Monday to Friday, 9 AM to 6 PM, UTC+8:00).

All collected data is solely used to provide core services like order processing, shipping arrangements (in-stock orders typically ship within 1-2 business days, excluding weekends and holidays, with an actual delivery time of 5-7 business days), order editing/changes (modifiable within 12 hours of placement as per your request), after-sales response, and customer inquiries. Data is not used for any purposes unrelated to these services.

Data Security Measures

Technical Protection: We employ advanced technologies such as encrypted storage, access control, and security audits to comprehensively safeguard your personal data, preventing unauthorized access, modification, leakage, or loss.

Personnel Management: Internal employee data access is strictly regulated, allowing only authorized personnel access to user data within the scope of their work requirements. All data access activities are thoroughly recorded, with regular security training and compliance checks to eliminate internal leakage risks.

Process Standards: We have established robust data security management processes covering data collection, storage, use, and deletion, all following compliance requirements to ensure security at every stage. Additional protective measures are applied, especially for sensitive information like order data and personal contact details.

User Data Rights

Right to Information: You have the right to know the scope, purpose, and protective measures of your personal data collected by us. For detailed information, please contact us via our official email at service@mail.pas-store.com.

Right to Correction: If you find errors in the personal data we have stored (such as shipping information or contact details), you can contact us at any time through customer service or email, and we will promptly correct it upon verification.

Right to Deletion: If you no longer wish to use our services, you can request that we delete your personal data. We will delete your data promptly within compliance limits, except for data required to be retained by law.

Contact Information

If you have any questions, complaints, or suggestions regarding personal data security, please contact us via our official email at service@mail.pas-store.com. We will respond to your requests promptly during working hours and strive to resolve related issues.

We will continue to optimize our data security protection system, enhancing our security capabilities. Thank you sincerely for your trust and support as we work together to safeguard data security.